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Whether you're curious about our soulful blends,
the rituals behind every cup,
or the journey from leaf to luxe —
we've steeped all the answers right here.

Take a sip. Scroll on. Your questions, answered.

Still have something on your mind?
Write to us at care@thechaiwalaco.com
— we’re always listening.

We are here to Solve your doubts

We’re more than just tea. Every blend we craft is steeped in intention — rooted in Indian ritual, curated with soul, and served with elegance. From the humble tapris to regal thrones, our teas are a quiet celebration in every cup.

We don’t market our teas as organic. However, they’re always naturally sourced, high-grade, and free from artificial additives. Our priority is purity, flavor, and wellness — without compromise.

We offer three carefully curated ranges: • Classic Blends – Timeless daily favorites. • Wellness Rituals – Blends for mind, body, and soul. • Maharaja Reserve – Bold, luxurious teas with a royal touch.

We source premium tea leaves from trusted gardens across India — including Assam, Nilgiris, and Darjeeling — chosen for character, aroma, and soulfulness.

All our packaging is plastic-free, elegant, and curated like a gift. Our tea bags are biodegradable, and every box is designed to preserve freshness and delight the senses.

Yes! We offer beautifully designed curated boxes that include multiple blends — perfect for gifting or exploring the range before committing to a full-size pack.

Yes, we offer fast pan-India delivery within 3–6 working days. International shipping is on the roadmap and coming soon.

We’re here to help! If anything is damaged or missing, contact us within 48 hours. We’ll replace or offer store credit. For hygiene reasons, opened packs are non-returnable.

Absolutely. With every purchase, we support our Sip & Support initiative — delivering warmth, tea, and dignity to those in need. Every box you buy brews a better tomorrow.

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